With COVID-19 top of mind, we wanted to let you know about a few things that may impact your service with us. We're here to help everyone stay healthy through this pandemic.
Due to extra precautions taken by shipping companies during COVID-19, please expect a 18 to 21 business day delay in receiving your order. This is an approximate delay as notified to us by our shipping partners. Delays and delivery times can increase during this dynamic situation.
As an important part of your healthcare, our primary concern is to ensure you receive your medication safely. This includes monitoring and addressing any concerns when it comes to tranmission of COVID-19. At this time, there is no information to suggest anyone should be concerned about international packages. Our partner pharmacies & fulfillment centers are ensuring the highest standards of sanitization and have addressed any potential stock issues as an extra precaution. We are also contacting customers in advance to help them place refill orders to reduce the impact a longer delivery time may have.
If you are directly impacted by COVID-19 and as a result are facing challenges, please call us. We are prepared to help in any way we can. You'll have a lot on your mind and we want to be there for you.